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FAQ

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GENERAL QUESTIONS

We do know that our payment provider can be really, really strict in terms of complying to their own safety rules. Unfortunately we don’t have any influence on the payments. Please try to purchase with Paypal instead.

Have you already checked your spam folder? In case you still don’t find your confirmation email there might have been a typo in your email address. In this case we need your full name and address + the correct email address you want the presets to be sent to. Please reply to [email protected], our accountant will get in touch with you and search for your purchase.

You can find your Invoice in your Order Confirmation Email.

Please try to download with Google Chrome, instead of Safari. If you still have a hard time download your purchase drop us a note: [email protected]

PRESET QUESTIONS

Mobile presets can be used by anybody to transform phone shots into beautiful, professional looking imagery. They can be used by anyone, even total beginners. If you’re just getting started with photography, or if you want to create a specific vibe for your Instagram page, for example, they’re a perfect solution. Desktop presets are perfect for those who want to turn their photography up a notch, either because you are a professional or because you want to level up your photography hobby. They’re more involved and a little more complicated than mobile presets, so they’re best suited to people who already have the basics of image editing down.

Desktop presets are designed to be used on the desktop version of Adobe Lightroom. They will not work on your phone, and will require you to have a monthly subscription (which costs $15) to use the program.

Mobile presets are only compatible with the Lightroom app, which is available iPhone and Android phones. It’s free to use the app and you don’t need to sign up for a monthly subscription.

Dirtyboots Presets can be used in Adobe Lightroom Classic, CC, 6/5/4 and ACR Presets in Photoshop CC & CS6. Set contains seven color presets and one B&W presets. Also included are 2 grain, one lens profile and one noise reduction presets – 13 presets in total.

Please try to download with Google Chrome, instead of Safari. If you still have a hard time download your purchase drop us a note: [email protected]

Please visit our Order Recover Page.

Sales cannot be refunded, exchanged or returned under any circumstances. A refund will be given if you accidentally make multiple purchases of a single product, however the refund will be subject to an administration fee. It is your responsibility to make sure that any product you purchase is compatible with your software or camera files (you can see full requirements on the product page). You will not receive a refund or exchange if the product is incompatible with your software or camera files. These terms are binding, and apply even if you request a refund through a third-party payment service, such as Paypal. You will receive your product as a digital download once the transaction is complete. You are encouraged to make a backup copy of the digital download for your own use, but any other copying or reproduction of the products is strictly prohibited.

No, it’s illegal to redistribute any presets sold here.

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