Hit the Enter for Search

FAQ

WE ARE HERE TO HELP!

GENERAL QUESTIONS

This can happen when the bank issuing your credit card finds our brand name a little too unconventional and declines that transaction attempt to protect you from fraud purchases.

Please try calling your bank and confirm that the transaction for Dirty Boots & Messy Hair (and any future transactions with our company) is intentional, and they will allow it go through on your next try.

Another option is try paying via Paypal if you haven’t already. In our experience paying via paypal always works.

Have you already checked your spam folder? In case you still don’t find your confirmation email there might have been a typo in your email address. In this case we need your full name and address + the correct email address you want the presets to be sent to. Please reply to [email protected], our accountant will get in touch with you and search for your purchase.

You can find your Invoice in your Order Confirmation Email.

Please try to download with Google Chrome, instead of Safari. If you still have a hard time downloading your purchase drop us a note (including the order number and/or full name and address): [email protected]

DIRTY BOOTS PRESETS QUESTIONS

Sure thing! Just send us up to 5 RAW files if you are interested in the Dirty Boots Desktop Presets or up to 5 Jpegs if you are interested in the Dirty Boots Mobile Presets via email to [email protected] , so we can show you how our presets would look like on your images 🙂 PS: You can send us bigger files using Wetransfer.

Mobile presets can be used by anybody to transform phone shots into beautiful, professional looking imagery. They can be used by anyone, even total beginners. If you’re just getting started with photography, or if you want to create a specific vibe for your Instagram page, for example, they’re a perfect solution. Desktop presets are perfect for those who want to turn their photography up a notch, either because you are a professional or because you want to level up your photography hobby. They’re more involved and a little more complicated than mobile presets, so they’re best suited to people who already have the basics of image editing down.

Desktop presets are designed to be used on the desktop version of Adobe Lightroom. They will not work on your phone, and will require you to have a monthly subscription (which costs $15) to use the program.

Mobile presets are only compatible with the Lightroom app, which is available on iPhone and Android phones. It’s free to use the app and you don’t need to sign up for a monthly subscription.

Dirtyboots Desktop Presets can be used in Adobe Lightroom Classic, CC, 6/5/4 and ACR Presets in Photoshop CC & CS6. Set contains seven color presets and one B&W presets. Also included are 2 grain, one lens profile and one noise reduction presets – 13 presets in total.

Please contact us via [email protected] and mention your order number or/and your full name and address. Our team is happy to assist.

Sales cannot be refunded, exchanged or returned under any circumstances. A refund will be given if you accidentally make multiple purchases of a single product, however the refund will be subject to an administration fee. It is your responsibility to make sure that any product you purchase is compatible with your software or camera files (you can see full requirements on the product page). You will not receive a refund or exchange if the product is incompatible with your software or camera files. These terms are binding, and apply even if you request a refund through a third-party payment service, such as Paypal. You will receive your product as a digital download once the transaction is complete. You are encouraged to make a backup copy of the digital download for your own use, but any other copying or reproduction of the products is strictly prohibited.

No, it’s illegal to redistribute any presets sold here.

Customizable Wedding Guide Templates

You don’t! With your purchase you receive two versions – US Letter Size and A4 – all ready to go. Simply choose the right one based on where you live and start customizing.

Both versions include the same chapters and copy, so you don’t have to worry about missing out on anything. The minimalistic guide has slightly more pages – this is due to the different design approaches. Colors and fonts can always be adjusted within each template.

We honestly believe you can’t go wrong with either version of the guide – they’re both gorgeous. The minimalistic theme has a timeless black and white feel and lots of space to make your images stand out. The design of the playful edition is very unique with lots of fun little details and illustrations to discover.

Ultimately, your branding and style of photography will determine what style feels right for you. We can’t wait to see what you’ll be creating with the version you choose.

You will receive the guide as both, an Adobe Photoshop (.psd) and an Adobe InDesign (.idml & .indd) file, so you can choose the program you are more familiar with to complete the template. The InDesign files are compatible with InDesign CS3, CS4, CS5, CS6 and CC. The Photoshop files are compatible with Photoshop CS4, CS5, CS6 and CC. Just make sure you have access to one of these before making the purchase.

A PDF documenting the set-up process as well as a video including a step-by-step explanation on how to get started is included with the purchase. Prior knowledge of the software is great as it will allow you to jump right into the customization process, but don’t worry: We’ll walk you through all the basic adjustments and how to go about them, e.g. changing text and typefaces, adjusting colors, adding your images and more.

Here is a video tutorial we created to show how you can export your guide as a pdf. If you want to print it please make sure to contact the printing company and ask them for their specific requirements.

Sales cannot be refunded, exchanged or returned under any circumstances. A refund will be given if you accidentally make multiple purchases of a single product, however the refund will be subject to an administration fee. It is your responsibility to make sure that any product you purchase is compatible with your software or camera files (you can see full requirements on the product page). You will not receive a refund or exchange if the product is incompatible with your software or camera files. These terms are binding, and apply even if you request a refund through a third-party payment service, such as Paypal. You will receive your product as a digital download once the transaction is complete. You are encouraged to make a backup copy of the digital download for your own use, but any other copying or reproduction of the products is strictly prohibited.

Blog

LATEST STORIES

Our website uses cookies to give you the best experience possible. If you keep browsing, we'll assume you're cool with that.OK!